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• Available in English and Spanish
• Available 24/7 365 day a year
• 100% US Based Call Center
• Professional Level CSRs
• Fastest Response Times in the Industry
• Setup includes 3 hours of "Train the Trainer" sessions with Project Manager, Call Center Manager and Floor Supervisor
• Setup includes programming all call scripts and CSR instructions into call center database including custom screen-popups

What is a call center? A call center operates by meeting customers' needs as they develop.

Large call center inbound/outbound contact services provide catalogue order-taking, RSVP, ad response and product fulfillment. 

VoiceStamps can seamlessly integrate its call center solutions right into your computer, or send it to you in database format or email. 

Our inventory database management program can store unlimited information about your company and its products. Addressing needs, asking questions and providing scalable solutions is what sets us apart.

Being a privately held company, we do not have to succumb to the rigorous demands and corporate bureaucracy dictated by it's shareholders. Lean and aggressive, we are able to offer a level of customization not normally found in competitors' offerings.

• Inbound/outbound telemarketing utilizing live operators or voicemail
• Answering Live Web Callback or Click to Talk Buttons
• Order taking and processing
• Handling of overflow calls
• RSVP service
• Seminar and Event Registration
• Appointment Setting
• Market Research Surveys
• Help desk
• Information and Catalog Request
• Email Responses
• Database management
• Data Entry Projects
• Direct Connect Transfers
• Enhanced call routing
• Voicemail
• Mail service
• Customer Satisfaction Surveys
• Technical support
• Dealer locator or Directions
• Corporate Hotline Service
• Emergency Dispatch
• Mass Callouts- Our special equipment can make hundreds of calls per hour utilizing your database and leaving a pre-recorded message. (IVR Outbound and Inbound Telesales and Broadcasting)

VoiceStamps gets much of its business from smaller traditional answering services that are unable to provide service to larger clients and, conversely, also gets business from large call centers that either don't want the business because of minimum requirements or their inability to give the personal attention demanded by many potential clients.

Offshore outsourcing is not for all. The issue goes beyond price and lost jobs. Outsourcing out of the country affects the level of quality you are able to offer your customers. Cultural affinity and accent differences between your customers and agents could cost you your business. We are a 100% U.S. based company.

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